Having to switch between programs and transfer information manually from messengers to Excel, product catalogues, payment gateways and delivery services
Sales managers making frequent mistakes and sending incorrect information to and from the customer
Losing customer data and information about their purchases because of human error
Difficulties (and sometimes inability) in providing quick answers and solutions when needed
Seamless integration with WhatsApp, Facebook, Instagram, Telegram and other messengers/social media apps.
Built-in CRM to improve order processing and communication with your customers.
Quick integration with platforms such as Shopify, WooCommerce, VTEX, Magento and more.
Module connections to popular delivery services and payment systems.
Automatic updates and integration with your product catalogue, inventory and warehouses
Automation of notifications to clients and routine operator tasks
Email & SMS Marketing
Customer loyalty program
Before Simla.com, we would spend between 15 and 20 minutes searching for information about delivery statuses. Now it takes only two minutes!
There have been improvements in our internal communications and work environment because of the way data is organised thanks to Simla.com, which results in a better client service because we can avoid mistakes and make better and faster deliveries.
We save on average six hours a day. We used to work with complicated, endless Excel sheets for stock and order management, and now we have everything just a click away. The automation of sales and logistics Simla.com provides have been a blessing to our business.
Increased operational efficiency
Higher conversion rates
Increased customer loyalty