Simla.com technical support and personalized project assistance

We answer questions, help configure the platform, provide solutions, offer training, and much more

There are many ways to start business, and we can help automate it

We will relieve you of your headache

by providing solutions to business issues

We'll assist both you and your team with training

on how to use the platform effectively

We'll share best practices

so that you can multiply your business results

We'll make the necessary changes

if something is missing while using Simla.com

Free Simla.com support in chat

Get help with your questions in text format: via messenger, LiveChat within your account, or email

If you need extra assistance, our Key Account Managers are here to help 👇

Four personalized support plans with a dedicated manager

If you need occasional assistance

LIGHT

With the hourly payment of $25 USD

We get involved in targeted problem solving

We perform the assessment of the required integrations based on the analysis of the customer's workflow

We provide customer training

We assist in designing technical specifications

A good option to start 🚀

VIP

Monthly payment $99 USD

2 hours a week individual meetings on Zoom

We perform basic platform setup

We set up internal automations

We improve your business together 💜

POPULAR

PREMIUM

Monthly payment $299 USD

15 hours per month of individual meetings on Zoom

We prioritize problem solving

We help rebuild and optimize your workflow

We consult on various integrations

We assist in setting up and launching marketing mailings via the platform

Here's what's included in each of the plans

LIGHT

$25 USD
per hour

VIP

$99 USD
per hour

PREMIUM

$299 USD
per hour

LIGHT

25$ USD
por hora

VIP

99$ USD
al mes

PREM.

299$ USD
al mes

Meetings with the customer and the team

2 hours per week on Zoom included

15 hours per week on Zoom included

Assistance in improving business processes

Trainings on using the platform

Setting up the required automations within the platform

Setting up Inbox operation

Setting up and editing chat bots

Prioritization of tasks

Assistance in launching marketing mailings: WhatsApp Business, email. Including setting up automatic marketing mechanics.

Consulting customer developers on integrations

Selection and configuration of additional tools to optimize workflows

Only for full support

Regular system analysis of business

Preparation of documents with the composition and detailed description of works

Only for full support

Setting up email

Setting up SMS

Setting up CMS (WooCommerce, Shopify, Prestashop)

Setting up integration with deliveries and payment instruments (those available in the internal marketplace)

Only for full support

Spend more time on yourself 😉

1 month as a gift 🎁

Full Support

Price upon request

20 hours per month of individual meetings on Zoom

We undertake:

Selection and configuration of additional tools for process optimization

Full control from project launch to implementation

Regular system analysis “how it was” / “how to do” and preparation of documents with the composition and detailed description of works

Constant recommendations and improvements on the sales funnel, bots, marketing, working with the website, etc.

💡 1 month the tariff is included free of charge from the moment of the first payment for the platform. Check details with our specialist

I especially admire the work of your employee who serves me, whose name is Rafa. I think I write to him every day, because every day I have something I want to know and every day he answers me, without fail. In the four months that I have been working with you, we have had about 45 meetings with Rafa.

It is a very personalized service, and apart from that, they understand very well what we are looking for and the potential of the business we have. This is an unbeatable service.

View the case of success →